Courier Service Information
Courier Service for Frozen Goods
UK* Delivery via APC Couriers
Eco Friendly Packaging
We are proud to announce that 100% of our packaging can be recycled and/or reused. We will reuse boxes and packaging to send your order to you to keep the "Reduce, Reuse, Recycle" campaign moving.
Trusted Service
APC Overnight courier service boasts a 4.6/5 star Trustpilot rating (Jan 2025). The UK's only independently owned overnight parcel delivery company.
*Unfortunately, due to the frozen nature of the products, we can only deliver to Mainland England & Wales currently.
Here at Kitty's Rawr Store, we take great pride in ensuring that your order arrives quickly and safely. Our trusted courier service allows for prompt dispatch and tracking, so you can keep an eye on your order during transit until it reaches your cat flap. We only send out frozen goods on a 24 hour service, so please see the table below to find the best time for you to place your order with us.
If you (or someone on your behalf) are not available at your given delivery address to take delivery of your order, the courier will leave the delivery in an appropriate "safe place" (Which you must inform us of during the checkout process.) Kitty's Rawr Store and APC courier service will not be responsible for any degradation, damages or losses of the goods when left an appropriate "safe place" or the "safe place" you have specified during the ordering process. Please be aware that once your order has left Kitty's Rawr Store, it cannot be deferred or redirected.
See the table below to find out when you can expect your delivery.
There is a standard rate of £10.29 for this service OR you can choose a Pre 2pm option for £17.79.
*Unfortunately, due to the frozen nature of the products, we can only deliver to Mainland England & Wales currently.
Please note: Bank holiday delivery days may differ.
Eco Friendly Service
At Kitty's Rawr Store, environmental consciousness is a big part of our mission to provide customers with an all round excellent service. We believe in minimising our ecological footprint by meticulously sourcing packaging that is both recyclable and reusable. Every time an order leaves us and begins its journey to a hungry cat, it is carefully packaged to ensure it aligns with our eco-friendly values. By choosing Kitty's Rawr Store, you support not only a business that deeply cares for felines of all shapes and sizes, but also a business that wants to help create a greener world for generations to come.
Sturdy cardboard boxes
Natural wool insulation
Insulating plastic bubble wrap
Insulating paper wrap
Water/Non-toxic gel filled cool packs
Paper packing tape and labelling
